24/7 Roadside Assistance Plan

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24-Hour Emergency Roadside Assistance Plan

A comprehensive roadside assistance insurance plan providing 24-hour coverage for various roadside emergencies throughout Bangkok, metropolitan areas, and all provinces. The plan comes with extensive coverage and emergency assistance services to support you throughout your journey.

Core Coverage

Daily Compensation Benefits

In case of car accidents resulting in driver or passenger hospitalization:

• Plan 1: 2,000 THB per person (up to 7 people) maximum 30 days
• Plan 2: 4,000 THB per person (up to 7 people) maximum 30 days

24-Hour Emergency Assistance Services

Basic Services (Unlimited Usage)

• Battery Jump Start Service
• Spare Tire Change Service
• Fuel Delivery Service
• Initial on-site assistance services

Towing Service

• Plan 1: Free first 30 kilometers (1 time per insurance period)
• Plan 2: Free first 60 kilometers (2 times per insurance period, maximum 30 kilometers each time)

Locksmith Service

• Up to 500 THB per time (Unlimited usage)

24-Hour Premium Additional Services

• Technical Support Service
• Hospital and Medical Services Referral
• Urgent Message Relay Service
• Flight Booking and Information Service
• Hotel and Restaurant Reservation Service
• Car Rental/Limousine Booking Service
• Golf Reservation Service

Coverage Plans and Pricing

• Plan 1: 499 THB
• Plan 2: 1,099 THB

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Frequently Asked Questions About Roadside Assistance Plan

General Coverage Questions

What areas are covered by this roadside assistance plan?

The roadside assistance service covers all areas within Thailand, including Bangkok, metropolitan areas, and all provinces. Service response times may vary depending on location and traffic conditions.

How many times can I use the emergency services?

Most basic services, including battery jump-start, tire change, and fuel delivery, are available with unlimited usage. Towing service is limited to once per insurance period for Plan 1 (30km) and twice for Plan 2 (30km each time, total 60km).

Service Usage and Benefits

What happens if I need towing beyond the covered distance?

If the required towing distance exceeds the plan's coverage (30km for Plan 1, 60km for Plan 2), additional charges will apply based on actual distance. These charges will be informed and agreed upon before service delivery.

How does the daily compensation benefit work?

The daily compensation benefit is activated when a car accident results in hospitalization of the driver or passengers. Plan 1 provides 2,000 THB per person per day, while Plan 2 offers 4,000 THB per person per day, for up to 7 people and a maximum of 30 days. This compensation is paid directly to the covered individuals.

Emergency Services

What is covered under the emergency key service?

The emergency key service provides coverage up to 500 THB per incident, with unlimited usage throughout the insurance period. This includes locksmith services if you're locked out of your vehicle or need emergency key assistance.

Is fuel cost included in the emergency fuel delivery service?

The service covers the delivery of fuel to your location. However, the cost of the fuel itself is not included and must be paid by the customer at standard market rates.

Additional Services

How do I access the additional concierge services?

All additional services such as flight bookings, hotel reservations, and golf course bookings can be accessed through the 24-hour service center. While the assistance and booking services are included in your plan, actual costs for flights, hotels, or other bookings are not covered.

Policy and Claims

What happens if I cancel my insurance policy?

If the insurance policy is cancelled, all roadside assistance services and benefits will be terminated simultaneously. Any unused portion of the coverage may be subject to the insurance provider's cancellation policies.

Can I transfer my roadside assistance coverage to another person?

The roadside assistance coverage is exclusively for the policyholder and cannot be transferred to another person. The policyholder must be present at the incident location when requesting services.

Service Limitations

Are there any service limitations I should be aware of?

Service coverage is limited to within Thailand only. The maximum service limit is one policy per incident and cannot be combined with emergency funds from other policies. For towing and vehicle assistance, services are provided based on standard vehicle specifications.

What's not included in the coverage?

The plan does not cover costs arising from usage damage, spare parts, components, fuel costs, expressway fees, or any other expenses beyond the specified benefits. Any additional costs will be communicated and require approval before service delivery.

Technical Support

What kind of technical support is provided?

The plan includes 24/7 technical support via phone, offering professional guidance on basic car problems and advice on immediate actions that can be taken in various emergency situations. This service is provided unlimited times throughout the coverage period.

Roadside Assistance/Breakdown Cover Plans

Coverage	Plan 1	Plan 2
Daily compensation in case of car accidents resulting in driver or passenger hospitalization	2,000 THB per person (up to 7 people) maximum 30 days	4,000 THB per person (up to 7 people) maximum 30 days
AUTO ASSIST - 24-Hour Emergency Services
Battery Jump Start Service	Unlimited	Unlimited
Spare Tire Change Service	Unlimited	Unlimited
Emergency Key or Locksmith Service	Up to 500 THB per time/Unlimited	Up to 500 THB per time/Unlimited
Fuel Delivery Service	Unlimited	Unlimited
Services that provide initial assistance at the scene of an accident	Unlimited	Unlimited
Free Towing Service	First 30 kilometers, 1 time per insurance period	First 60 kilometers, 2 times per insurance period/maximum 30 kilometers per time
Additional Services - 24-Hour Convenience Services
Technical Support Service
Hospital and Medical Services Referral
Urgent messaging service (send message on behalf of customer)
Flight booking and flight information service
Hotel and restaurant booking service
Car rental/limousine booking service
Golf Reservation Service
Price	499 THB	1,099 THB
	Buy	Buy